Contact Us


Contact Us

Quadra-Fire is committed to helping you get the most out of your stove, fireplace, or insert. If you are in need of additional brand information beyond what it provided on this website, please feel free to call us or ask us a question through the link listed below. If you have questions regarding sales, troubleshooting, or service contact your local Quadra-Fire dealer. The experts at our authorized dealers have been fully trained to provide you with in-depth information about products, warranty claims, and product maintenance. Additionally, if you are in need of a replacement part, our authorized dealers are your point of contact. Quadra-Fire does not conduct sales or shipment of parts to consumers. For local dealer contact information, click here.

A Brand of Hearth & Home Technologies Inc.
1445 North Highway
Colville, WA 99114-2008
Customer Service: 1 (800) 926-4356

Office Hours:
Monday through Friday, 8 a.m. to 8 p.m. (CST)
Our offices are closed Saturdays, Sundays and most major U.S. holidays.

Holiday Office Hours:
11/25 8:00a-4:30p CT and 11/26-29 Closed in Observance of Holiday

Apply for Dealership

Submit an application to become a Quadra-Fire dealer.

Request Literature

All product literature is available on this web site. If you do require a printed brochure you can submit a request here.

Find a Dealer

A dealer can help you with sales, service and support.


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Remodeling and Home Design