Contact a local dealer or distributor for all sales, service, troubleshooting and product related questions. Your local authorized dealer is trained on all Quadra-Fire products and best understands the specific building codes in your area to properly install and service your product. Additionally, all service parts (including warranty-related needs) must be ordered through an authorized dealer. Quadra-Fire does not sell or ship products or service parts directly to consumers. If you do not know your dealer, please use our dealer locator.
General Company Information
For general information regarding Quadra-Fire, contact our office using the information listed below.
A Brand of Hearth & Home Technologies Inc.
1445 North Highway
Colville, WA 99114-2008
Customer Service: 1 (800) 926-4356
Monday through Friday, 8 a.m. to 8 p.m. (CST)
Our offices are closed Saturdays, Sundays and most major U.S. holidays.
Apply for Dealership
Submit an application to become a Quadra-Fire dealer.
All product literature is available on this web site. If you do require a printed brochure you can submit a request here.
Ask a Question
Need help? Browse our FAQs and if you can’t find what you’re looking for ask us a question.