As your source for superior quality stoves, fireplaces, and hearth products, Quadra-Fire is here to provide you with the resources you need to ensure that your specific model is functioning properly. From our FAQs to product maintenance tutorials, we hope to offer all of the information necessary to answer any of your questions. With that said, we may not have all the answers.
If you require additional product, service, or troubleshooting information for your stove or fireplace, your best resource is your local dealer. Your local authorized dealer has access to all of the specific product and service information you need, including the ability to order new service parts and handle warranty-related issues. If you are about who to contact for local service, click here.
Troubleshooting & FAQs
Need help? Contact your local Quadra-Fire dealer or view our troubleshooting and FAQs.
Install & Owners Manuals
Find the installation and owner’s manual for your fireplace, stove or insert.
Browse Quadra-Fire's warranty section to download our current warranties, including the Hearth and Home Product warranty or Outdoor Lifestyles warranty.
Use & Care Videos
These videos provide use and care instructions for Quadra-Fire products.