Owner Resources


Owner Resources

Contact a local dealer for all service, troubleshooting and product related questions. Your local authorized dealer is trained on all Quadra-Fire products and best understands the specific building codes in your area to properly install and service your product. Additionally, all service parts (including warranty-related needs) must be ordered through an authorized dealer. Quadra-Fire does not sell or ship service parts directly to consumers. If you do not know your dealer, please use our dealer locator.

Fireplace Safety Info

Basic safety precautions to remember when enjoying your fireplace, stove or insert.

Troubleshooting & FAQs

Need help? Contact your local Quadra-Fire dealer or view our troubleshooting and FAQs.

Install & Owners Manuals

Find the installation and owner’s manual for your fireplace, stove or insert.

Use & Care Videos

These videos provide use and care instructions for Quadra-Fire products.

Service and Support

Find a local dealerFireside for service and support.


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