Owner Resources: Fireplace Safety Info


Questions? Contact Us. Call 1-888-427-3973 (option #3), email us at hhtinfo@hearthnhome.com, or fill out the form below to receive your safety screen.

For Quadra-Fire products manufactured before January 1st, 2003:

  • We will provide an ANSI-compliant retrofit safety barrier screen free of charge, you simply pay shipping costs.

For Quadra-Fire products manufactured after January 1st, 2003:

  • We will provide the model number of a replacement safety barrier screen that was originally designed, aesthetically styled and came standard with your product, which can be easily purchased from your local dealer.
  • Or, you can choose a generically-styled retrofit safety barrier screen that complies with the new ANSI standard revision that will be effective in 2015. This will be shipped directly to your home for $99 USD including shipping.

Fill out the information below to receive your safety screen.
Address 1 (No PO Box):*
Address 2:
Phone #:*
Email Address:*
Serial #:*
Model #:*
Upload Photo:

Please take a clear, straight-on photo of your fireplace. File formats accepted: JPG, JPEG, GIF, PNG, PDF and Word. (Please keep file sizes below 3 MB)

Please fill in the dimensions of your fireplace front:
Inside Dimensions/Viewing Area
Height 1 (H1): *in. Width 1 (W1): *in.
Top of Top Louver to Bottom of Bottom Louver
Height 2 (H2): *in.
Outside Edges of Appliance
Dimension between inside edges of finishing materials
Width 2 (W2): *in.