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Enter your postal code or city, state to find a hearth professional near you. A dealer or distributor can help you with sales, service and support.
Do you have any questions regarding the use or maintenance of your hearth product? Find the appropriate owners manual below for in-depth information on how to keep your stove or fireplace working like new.
If you do not know you product model, you can find model and serial numbers on the appliance’s rating plate. Rating plates are located in a variety of different places depending on your product type:
Gas & Wood Stoves: On the back of your stove; on the interior of the pedestal base; or on the interior of the lower access cover.
Pellet Stoves & Inserts: Behind the side curtain or access panel; on the outside of the hopper; or on the inside of the hopper.
Gas & Wood Inserts: In the control compartment either on the side of the firebox or under the ash lip.
Gas & Wood Fireplaces: In the control compartment either on the side of the firebox or beneath the smoke shield.
Electric Fireplaces: On the firebox ceiling.
Do you require additional assistance? Whether you need help with finding your rating plate or answers to questions about your product, contact your local dealer. Not sure who to call? Click here.
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