Can I purchase parts direct from Quadra-Fire? What is my warranty?
Quadra-Fire does not sell service parts directly to consumers, but operates through our network of authorized dealers. With extensive training and expertise, the staff at our dealer locations will help you to process any and all warranty claims, and order whatever parts your product needs to function properly.
For warranty information, a warranty was shipped to you with your product. There are current versions of the Hearth & Home Technologies warranties located here, but be aware that they may not be the same as your existing warranty.