• Answers at Your Fingertips
    Sometimes you just want answers – and fast. We understand, so continue to add helpful information to our website that’s accessible 24-7 and from any device.

    Want to know how to re-light your pilot? Or clean the glass? Or how about using your hearth product during a power outage? We’ve put the answers to these questions and many more at your fingertips. Available on the Quadra-Fire web site, the Troubleshooting & FAQ section will answer many of your questions, and you may just learn something you didn’t know! This is also where you will find installation and owner’s manuals, warranty information and helpful user videos.

    Still have questions? Ask us here.

    For inquiries about service, technical, and warranty support, it’s best to contact your local Quadra-Fire Dealer, as they can answer questions about your specific model and situation.

    Enjoy the fall and winter months ahead with many cozy fires!
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    Voyageur Wood Insert
    The Voyageur Cast Iron Wood Insert features a flush front with elegant lines and a large, unobstructed viewing area. This insert uses advanced technology—so you can sit back and enjoy the warmth, the performance, and the knowledge that your roaring, carbon-neutral fire is lowering your heating bills.

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