Why is there so much soot on the glass and smoke entering my home?
While it is normal to have soot on the glass of any fuel-burning stove due to buildup, there are many potential causes for abnormal amounts of soot. Soot buildup and smoke entering the home are often related. Improper airflow, including negative air pressure and short venting can cause these problems but it is important to work with your local Quadra-Fire dealer to diagnose the source of the issue. Once the issue is identified, your dealer can set you up with the necessary resources and equipment to fix your pellet stove.