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Remote Controls

  • Email

Remote Controls

  • Can I have a hand-held remote control and a wall switch?
  • Can the frequency of the remote be changed if I have something else activating the fireplace?
  • How can I avoid accidental operation of the remote control while I am away from home for an extended period of time?
  • How far away from the fireplace can I be and activate the fireplace with a remote control?
  • How long will the batteries last?
  • I have questions or issues with the RC300 wireless remote control.
  • My remote control is not working. Why?
  • My remote will not turn my fireplace off. Why?
  • The fireplace flame does not turn on and off at the exact desired temperature. Why?
  • The temperature reading on my hand-held transmitter does not match my house wall thermostat. Why?
  • What are the main components of the remote control?
  • What can interfere with the operation of the remote control?
  • What is required to use a remote control? And what is required to use a wall switch?
  • What powers the remote control?
  • Which remote control is right for me?
  • Why should I buy a remote control?
  • My WSK-MLT appears to be locked and will not turn on my fireplace. Why?
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