Remote Controls

Remote Controls

• Can I have a hand-held remote control and a wall switch?
• Can the frequency of the remote be changed if I have something else activating the fireplace?
• How can I avoid accidental operation of the remote control while I am away from home for an extended period of time?
• How far away from the fireplace can I be and activate the fireplace with a remote control?
• How long will the batteries last?
• I have questions or issues with the RC300 wireless remote control.
• My remote control is not working. Why?
• My remote will not turn my fireplace off. Why?
• The fireplace flame does not turn on and off at the exact desired temperature. Why?
• The temperature reading on my hand-held transmitter does not match my house wall thermostat. Why?
• What are the main components of the remote control?
• What can interfere with the operation of the remote control?
• What is required to use a remote control? And what is required to use a wall switch?
• What powers the remote control?
• Which remote control is right for me?
• Why should I buy a remote control?
• My WSK-MLT appears to be locked and will not turn on my fireplace. Why?